Since the outbreak of Covid-19, T&T Facades has been carefully adhering to the government guidelines and those of the Construction Leadership Council to ensure the safety of our staff, clients and suppliers.
As the virus has evolved and guidelines have been updated, we have needed to adapt our working practices. Below is an update of our initial statement.
A significant part of our pre-lockdown preparation was extending the systems and processes we already had in place to enable as many of our team as possible to work remotely.
Our office in Fareham is closed for the forseeable future. The majority of our office staff, across all departments in the business, are continuing to work remotely from home.
We have provided the necessary tools and technology to enable staff to continue working as normal and continue to communicate effectively with clients and each other. Our teams have full access to all our IT systems – as though they were sat at their desk in our office.
Health and well-being
We continue to send regular updates to our teams, following the guidelines issued by the Government and various health organisations. A small number of our vulnerable staff are shielding with the full support of the business.
We conduct a company-wide zoom meeting every Friday for all staff to communicate any updates and provide a forum for staff to ask any questions they have and catch up with one another.
Phones and our switchboard
Our main office number (01329 889408) continues to work as normal. We have diverted this to a dedicated mobile phone which will be answered by one of our staff members. They will take the caller’s details and arrange for the relevant team member to call you back.
We have also forwarded all direct dial numbers to our team members’ mobiles or alternative numbers.
Where possible we are encouraging electronic communication, but we acknowledge that there are certain documents that can only be sent by post.
Our office is visited regularly by one of our Directors to collect the post but naturally, there may be some delay in getting this to the correct team member. With remote working, our ability to respond by post will also be limited and will take longer.
Our project sites
In accordance with current government guidelines and our clients instructions, all of our project sites, with the exception of one, are closed. Our one open project site conforms with all the government and industry guidelines and adheres to the social distancing rules.
This of course is reviewed regularly in line with the daily government updates and the policies and decisions of our main contractor clients.
We are in close communication with our supply chain partners to keep them updated of our current situation.
Please direct any concerns you may have to your usual T&T Facades contact.
We are monitoring the fast-moving situation closely. We will ensure that we respond quickly, sensibly, and appropriately to any developments. We will update you all again if we have further substantial updates, but please do contact your main contact here if you have any concerns about your specific circumstances.
Tel: 01329 889408 / email: [email protected]