Coronavirus2

Since the outbreak of Covid-19, T&T Facades has been carefully adhering to the government guidelines and those of the Construction Leadership Council to ensure the safety of our staff, clients and suppliers.

As the virus has evolved and guidelines have been updated, we have needed to adapt our working practices. Below is an update of our initial statement.

Remote working

A significant part of our pre-lockdown preparation was extending the systems and processes we already had in place to enable as many of our team as possible to work remotely.

Our office in Fareham is closed for the foreseeable future. The majority of our office staff, across all departments in the business, are continuing to work remotely from home.

We have provided the necessary tools and technology to enable staff to continue working as normal and continue to communicate effectively with clients and each other. Our teams have full access to all our IT systems – as though they were sat at their desk in our office.

Health and well-being

We continue to send regular updates to our teams, following the guidelines issued by the Government and various health organisations. A small number of our vulnerable staff are shielding with the full support of the business.

We conduct a company-wide zoom meeting every Friday for all staff to communicate any updates and provide a forum for staff to ask any questions they have and catch up with one another.

Phones and our switchboard

Our main office number (01329 889408) continues to work as normal. We have diverted this to a dedicated mobile phone which will be answered by one of our staff members. They will take the caller’s details and arrange for the relevant team member to call you back.

We have also forwarded all direct dial numbers to our team members’ mobiles or alternative numbers.

Post

Where possible we are encouraging electronic communication, but we acknowledge that there are certain documents that can only be sent by post.

Our office is visited regularly by one of our Directors to collect the post but naturally, there may be some delay in getting this to the correct team member. With remote working, our ability to respond by post will also be limited and will take longer.

Our project sites

In accordance with current government guidelines and our clients instructions, all of our project sites, with the exception of one, are closed.  Our one open project site conforms with all the government and industry guidelines and adheres to the social distancing rules.

This of course is reviewed regularly in line with the daily government updates and the policies and decisions of our main contractor clients.

We are in close communication with our supply chain partners to keep them updated of our current situation.

Please direct any concerns you may have to your usual T&T Facades contact.

Next steps

We are monitoring the fast-moving situation closely. We will ensure that we respond quickly, sensibly, and appropriately to any developments. We will update you all again if we have further substantial updates, but please do contact your main contact here if you have any concerns about your specific circumstances.

Tel: 01329 889408 / email: [email protected]

Coronavirus2

T&T Facades has taken a number of precautionary steps as a business to ensure that we are able to continue providing our services to clients and play our part in preventing the further spread of the COVID-19 Coronavirus.

A significant amount of time has been spent designing and testing contingency plans so that we can continue to operate as close to “business as usual” as possible.

Below are some of the specific actions that have been taken:

Health and well-being

The company’s current priority must be the health and well-being of its clients, team members and all their families. Regular updates have been sent to our teams, following the guidelines issued by the Government and various health organisations. We have introduced regular cleaning of our office and wipe downs of our equipment throughout the day.

At the point of writing, we have not had any confirmed cases of Coronavirus in our office or on our project sites. A couple of our people have self-isolated because of vulnerable relatives at home or having mild flu-like symptoms, but we must stress that these are all currently considered low risk and precautionary.

Remote working

A significant part of our preparation has been extending the systems and processes we already have in place to enable as many of our team as possible to work remotely.

We have provided the necessary tools and technology to enable staff to continue working as normal and continue to communicate effectively with clients and each other. When working remotely, our team have full access to all our IT systems – as though they were sat at their desk in our office.

Phones and our switchboard

Our main office number will continue to work as normal. We have the facility to forward this to a dedicated mobile phone which will be answered by our receptionist. She will take the caller’s details and arrange for the relevant team member to call you back.

We are also able to forward all direct dial numbers to our team members’ mobiles or alternative numbers.

Post

Where possible we are encouraging electronic communication, but we acknowledge that there are certain documents that can only be sent by post.

In the event of an office closure post will be checked as often as we are able, but there may be some delay in getting this to the correct team member. With remote working, our ability to respond by post will also be limited and will take longer.

Our project sites

In accordance with current government guidelines, our live sites remain open and operational. They will be monitored closely and we will respond accordingly to the daily government updates. We are in close communication with our supply chain partners to ensure continuous material flow as much as is practic

Please direct any concerns you may have to your usual T&T Facades contact.

Next steps

We are monitoring the fast-moving situation closely. We will ensure that we respond quickly, sensibly, and appropriately to any developments. We will update you all again if we have further substantial updates, but please do contact your main contact here if you have any concerns about your specific circumstances.